TRACK YOUR ORDER

Once your order has shipped, we’ll send you a shipping confirmation email with your tracking information.

HOW TO TRACK YOUR ORDER

Please check the shipping confirmation email sent to the email address used when placing your order.

Your email will include a tracking number or tracking link that you can use to view the latest delivery updates provided by the carrier.

TRACKING UPDATES

Tracking information may not update immediately after your order has shipped.

Please allow some time for the carrier to receive, scan, and update your package information.

If your tracking has not updated for an extended period, please contact our customer support team and we will be happy to assist you.

ESTIMATED DELIVERY TIME

Most orders typically arrive within 10–15 business days after shipment.

Delivery times may occasionally be affected by carrier delays, severe weather, peak holiday periods, customs processing, or other circumstances outside our control.

SHIPPING CARRIERS

Orders may be delivered by different carriers depending on the destination, fulfillment route, and local delivery network.

The carrier shown on your tracking information will provide the most accurate delivery updates for your specific order.

MULTIPLE PACKAGES

Some orders may be shipped in more than one package.

If your order is divided into multiple shipments, you may receive a separate tracking number for each package.

NEED HELP WITH YOUR ORDER?

If you are unable to locate your tracking information or believe there may be an issue with your shipment, please contact us.

Email: support@evermantel.com

When contacting us, please include your order number and the email address used when placing your order so we can assist you more quickly.